This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under supervision using plans, policies and procedures to guide work activities.
This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.
The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
When you undertake this course with us, our trainers are on tap to provide you with assistance you require, email, telephone or in person – and we will help you. We believe that great trainers have a confident, clear, and engaging style of training. Quality, Flexibility, Customer Service, Support, Positive Learner Experiences and Outcomes are the things that make Training @ Key stand out.
Start anytime
Approximate duration 9 months to 2 years to complete
Directed self-paced
No entry requirements for this qualification
Upon successful completion of this program, students will be awarded the national recognised SIT30622 – Certificate III in Hospitality.
An application process will be available from our training consultants and must be fully completed and signed before it can be processed. Our training consultants will meet with you and discuss your training and assessment requirements prior to course commencement. You will also be required to have a USI Number.
Delivery Options: Start anytime, approximate duration 9 months to 2 years to complete; directed self-paced.
All course material required for this qualification will be provided by Training @ Key.
Cost and Funding is subject to application process and eligibility criteria. Cost and Funding will be discussed upon application and may differ dependant on students’ circumstances.
15 units must be completed:
• 6 core units
• 9 elective units, consisting of:
| # | Code | Title |
| 1 | SITHIND006 | Source and use information on the hospitality industry |
| 2 | SITHIND008 | Work effectively in hospitality service |
| 3 | SITXCCS014 | Provide service to customers |
| 4 | SITXCOM007 | Show social and cultural sensitivity |
| 5 | SITXHRM007 | Coach others in job skills |
| 6 | SITXWHS005 | Participate in safe work practices |
| 7 | *SITXFSA005 | Use hygienic practices for food safety |
| 8 | SITXFSA006 | Participate in safe food handling practices |
| 9 | SITHFAB025* | Prepare and serve espresso coffee |
| 10 | SITHFAB027* | Serve food and beverage |
| 11 | SIRXSLS001 | Sell to the retail customer |
| 12 | SITHCCC025* | Prepare and present sandwiches |
| 13 | SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| 14 | SITXCOM006 | Source and present information |
| 15 | BSBSUS211 | Participate in sustainable work practices |
Interested in becoming a student with Training @ Key? Fill out the form below and our team will get back to you ASAP.