BSB30120 – Certificate III in Business.

This nationally recognised BSB30120 – Certificate III in Business qualification is current and designed for people considering a career in Business.

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment, and relevant theoretical knowledge. They may provide technical advice and support to a team.

Start time

Start anytime


Approx. 9 months to 2 years to complete

Delivery Method


Entry Requirements

No entry requirements

Why Choose Training @ Key

When you undertake this course with us, our trainers are on tap to provide you with assistance you require, email, telephone or in person – and we will help you. We believe that great trainers have a confident, clear, and engaging style of training. Quality, Flexibility, Customer Service, Support, Positive Learner Experiences and Outcomes are the things that make Training @ Key stand out.

Qualification & Recognition

Upon successful completion of this program, students will be awarded the national recognised SIR30216 – Certificate III in Retail.

Application Process

An application process will be available from our training consultants and must be fully completed and signed before it can be processed. Our training consultants will meet with you and discuss your training and assessment requirements prior to course commencement. You will also be required to have a USI Number.

Estimated Duration

The course is a total of 600hours. Delivery Options: Start anytime, approximate duration 9 months to 2 years to complete; directed self-paced. All course material required for this qualification will be provided by Training @ Key.


Cost and Funding is subject to application process and eligibility criteria. Cost and Funding will be discussed upon application and may differ dependant on students’ circumstances.

Packaging Rules

13 units must be completed:

  • 6 core units
  • 7 elective units, consisting of:

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Code  Title
BSBCRT311  Apply critical thinking skills in a team environment
BSBPEF201  Support personal wellbeing in the workplace
BSBSUS211  Participate in sustainable work practices
BSBTWK301  Use inclusive work practices
BSBWHS311  Assist with maintaining workplace safety
BSBXCM301  Engage in workplace communication
BSBFIN301  Process financial transactions
BSBFIN302  Maintain financial records
BSBHRM416  Process payroll
10  BSBINS202  Handle receipt and dispatch of information
11  BSBTEC303  Create electronic presentations
12  BSBTEC302  Design and produce spreadsheets
13  BSBSTR301  Contribute to continuous improvement
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